Refund policy

Right of withdrawal (14 days). Under EU consumer law, you have 14 days from the day you receive your order to request a return for a standard item, without justification.

Personalised & made-to-order items. Items personalised at your request — in particular jerseys with a custom name and/or number — are made specifically for you and, in accordance with Article L221-28 of the French Consumer Code, are not eligible for the right of withdrawal, return or refund, except where the item is faulty or does not match your order.

Conditions for a return. Items must be returned unworn, unwashed, undamaged, with original tags and packaging. We may reduce the refund to reflect any diminished value from handling beyond what is necessary.

How to start a return. Contact us within 14 days via our contact page with your order number. We'll send you the return instructions and address.

Return shipping costs. Return shipping costs are paid by the customer, unless the item is faulty or we sent the wrong item.

Refunds. Once we receive and inspect your returned item, we process your refund within 14 days, to your original payment method. The refund covers the price of the item plus the standard delivery cost of the original order; it excludes return shipping costs. We may withhold the refund until the returned goods are received.

Faulty or incorrect items. If your item arrives faulty, damaged or different from what you ordered, contact us within a reasonable time — we'll arrange a free return and a replacement or full refund. This is in addition to your legal guarantee of conformity (2 years) and the legal warranty against hidden defects.

Exchanges. The fastest way to get a different size is to return the eligible item (per the conditions above) and place a new order.